Fighting Back

Fighting Back

Peter Drucker became my best friend the day he declared that one of the three toughest jobs was being the president of a small college. I selfishly agree. Leading a university challenges every natural instinct I have; for instance, the instinct to defend myself and fighting back. Thankfully, it has never come to fisticuffs. Most of the confrontations have been quite civil.

In the small university, everyone assumes that the president is the final authority on everything – grades, financial aid, hiring, firing, student discipline, and interpretation of any policy. Rather than calling those who specialize in these things, they call me directly. They have heard something they did not want to hear and they want me to overturn the decision. It has taken me 10 years to learn a few basic lessons about fighting back.

[Read more…]